NEWTake deposits and send partial refunds right from the booking. See payments
NewDeposits and partial refunds, built in

Run your experience business, not your inbox.

Publish tours, treks and workshops in minutes. Guests book and pay online, seats update instantly, and your whole season lives in one calm dashboard.

  • No credit card needed
  • Set up in an afternoon
  • Cancel anytime
Booking confirmedTandem paragliding · 2 guests
Tomorrow · 09:30
10 of 12 seats sold
$240.00 receivedPaid with Apple Pay · just now
Get paid with stripePayPalApple PayGoogle PayVISAMastercard
Sound familiar?

Your inbox shouldn’t be your booking system.

Messages asking if Saturday is free. Payment screenshots to check. A double-booked sunrise slot. Unnderstory replaces the back-and-forth with live availability and payments that confirm themselves.

See how booking works
“Is Saturday 6:30 still free?”WhatsApp · 3 unread
“Can I pay by card?”Instagram DM · 1 h ago
Kayak 06:30 double-bookedCalendar conflict
Handled automaticallyLive seats · instant confirmation · paid online
One platform

Everything you need to sell more experiences

Booking, payments and marketing that work together, so you can spend your time with guests instead of spreadsheets.

  Booking system

A calendar that never double-books

Recurring time slots, seat limits and booking cut-offs. When a guest starts checkout their seats are held for 15 minutes, so two people can never buy the last place.

  • Recurring and one-off departures
  • Capacity per slot, minimum and maximum group size
  • Guest lists, check-ins and staff schedules
Explore the booking system
Calendar · Week 46
MonTueWedThuFri 06:30 Kayak8 / 1206:30 KayakSold out09:30 Paraglide4 / 606:30 Kayak5 / 1217:00 Food walk2 / 10 09:30 Paraglide6 / 614:00 Pottery1 / 607:00 Trek9 / 1414:00 PotterySold out07:00 Trek11 / 14
Seats held while guests pay14:52 left
Two hikers climbing a snowy mountain slope
  Payments

Get paid the way your guests pay

Guests pay by card, Apple Pay, Google Pay or PayPal on a secure, mobile-friendly checkout. Every payment is verified with the provider before a booking is confirmed.

  • Full payment or deposits per experience
  • Refunds and partial refunds from the booking
  • No card numbers ever touch your website
How payments work
Secure checkout
Tandem paragliding · 2 guests$240.00
CardVisa · Mastercard · Amex
Apple PayOne tap on iPhone
Google PayOne tap on Android
PayPalPay with your account
A traveller on a wooden boat crossing a calm mountain lake
  Marketing

Fill quiet days without discounting everything

Create discount codes for slow weekdays, run campaigns with partners and hotels, and add a booking widget to your own website in one copy-paste.

  • Codes with limits, dates and per-experience rules
  • Shareable links and an embeddable widget
  • Analytics by experience, channel and payment method
See marketing tools
Marketing · Discount codes
MONSOON15
15% off · Mon–Thu · until 30 Sep
Active
HOTELPARTNER
$20 off · 200 uses
Active
EARLYBIRD
10% off · trekking only
Scheduled
<iframe src="…/embed/your-tour">Copy widget
Busy street market stalls lit up at night
KayakingFood walksTrekkingPotteryYoga retreatsParaglidingCooking classesRaftingJungle safarisPhoto tours
How it works

Live in an afternoon

1

Set up your experiences

Add photos, prices, group sizes and your cancellation policy. Import your schedule as one-off or recurring slots.

2

Start taking bookings

Share your booking page, add the widget to your website, or print a QR code for your shop and hotel partners.

3

Grow with confidence

See what sells, fill quiet days with targeted codes, and let confirmations and reminders run on their own.

Free trial

Try every feature free for 14 days

Set up your first experience, take a test booking and invite your team. If it’s not for you, simply walk away — no card, no commitment.

  • Unlimited bookings during your trial
  • Card and PayPal payments, in test mode
  • Booking page, widget and share links
  • Discount codes and campaign tools
  • Help getting set up, by email
Integrations

Works with the tools you already use

SStripeCards from every major network
PPayPalPayPal checkout
Apple PayVia Stripe checkout
Google PayVia Stripe checkout
AnalyticsPrivacy-friendly, consent-based
EmailConfirmations & reminders
Website widgetEmbed on any site
QR codesFor shops & partners

Spend more time on the mountain, less time on admin

Join Unnderstory and get your booking page live today.

  • 14-day free trial
  • No credit card
  • Help switching from your current setup
FAQ

Questions, answered

Which payment methods can my guests use?

Credit and debit cards, Apple Pay and Google Pay through Stripe, plus PayPal. You choose which ones appear at your checkout.

Can a time slot be overbooked?

No. Seats are checked on the server and held for 15 minutes while a guest pays. If they don’t finish, the seats are released automatically.

Do I need my own website?

No. Every experience gets its own booking page you can share. If you do have a website, you can embed the booking widget with one line of code.

How do cancellations and refunds work?

You set the cancellation policy per experience. Guests request a cancellation from their booking page, and you approve a full or partial refund from the dashboard.

How long does setup take?

Most providers publish their first experience in under an hour. We’re happy to help you move bookings over from your current system.

See all questions